Customer Support
Answers product and order questions in your voice.
HQ · 10 · How HQ works
Sixteen to start. More when you need them.
Ask Agent Ops in plain words. You get a new team member with its own job, memory and schedule.
See popular additionsYou
Someone should watch our competitors’ prices every week.
Agent Ops
Good idea. I’ll draft the role with you, then you decide.
Message # agent-ops
Competitor WatcherNew team member · draft
- Job
- Tracks competitors’ prices, products, ads and posts.
- Never
- Anything public without your OK.
- How often
- Every week
- Reports to
- Chief of Staff
Agent Ops
Approved and switched on. It starts on a short leash.
Competitor WatcherEvery week
Tracks competitors’ prices, products, ads and posts, and tells you what changed.
-
Outside actionsOff until you see its first reportsOff
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Weekly reportTo the Chief of Staff, then youOn
Your team17 agents
Example: one new role, from a sentence in chat to a short leash.
Popular additions
Roles our clients ask for most.
Several already work in our own company.
Reviews Manager
Watches new reviews and drafts replies.
Competitor Watcher
Tracks competitors and reports what changed each week.
Website Builder
Builds and updates websites and landing pages.
Works in our companyDevelopers
Build and fix features. Every change is tested and reviewed.
Works in our companyProject Manager
Watches software projects and plans the next work with you.
Server Watchers
Check each server or site every day and report problems.
Works in our companyFinance Assistant
Tracks spend and invoices, and prepares monthly numbers.
Start with a 30-minute call.
Your team starts work within the first week.